IT Business Analysis Fundamentals
BA Role, SDLC & Agile, Problem Definition, Scope & Objectives.
Stakeholder Analysis & Requirement Gathering
RACI, Interview, Workshop, Survey.
Requirements Analysis & Documentation
BRD, FRD, User Stories, Use Cases, Acceptance Criteria, Traceability.
Business Process Modelling
BPMN, UML Activity Diagram, As-is/To-be, Gap Analysis.
Wireframing & Rapid Prototyping
User Journey, Screen Flow, Figma Prototype.
UAT, Test Case Review & Change Management
Nghiệm thu cùng khách hàng, rà soát test case, quản lý thay đổi yêu cầu.
Database, ERD & Practical SQL for BA
ERD, SQL, Data Quality Check, Report Reconciliation.
Idea Generation, User Story Drafting, Interview Script Generation, Process Optimization, AI-Assisted Prototyping; áp dụng xuyên suốt các module.